XP customers complain about the delay in disclosing data breaches

The company claims that it was investigating the case internally and that, if it reported something before, it could “harm the investigation and create fanfare among customers, perhaps disproportionately”

XP Investimentos reported that a database hosted by an external supplier of the group had “unauthorized access” to the platform’s customer base this Thursday (24). Data such as account number, balance and credit limit of customers were exposed. According to a statement from the financial institution, no financial transaction was carried out […]

XP Investimentos sent a communication to clients by e-mail. Registration data and balance were accessed, but no transaction was carried out.