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Why specialized businesses are gaining ground in an experience-driven economy

PwC found buyers will pay up to 16% more for personalized experiences as niche brands use specialization to build loyalty and growth.

Summary by KIFI
By Michael Sjolie for SJOLIE E-commerce giants like Amazon or Alibaba have made convenience, speed, and endless product choices the norm. Need something? A few clicks, and it’s at the door in under 48 hours. But not even a giant like Amazon can do it all. While it is unbeatable in efficiency and diversity, it

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Santa New MexicanSanta New Mexican
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Why specialized businesses are gaining ground in an experience-driven economy

SJOLIE reports specialized businesses thrive in an experience-driven economy, prioritizing personalized customer interactions that e-commerce giants can't replicate.

·Santa Fe, United States
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Santa New Mexican broke the news in Santa Fe, United States on Monday, November 2, 2026.
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