The Strategy Worked. The System Didn’t.
4 Articles
4 Articles
Software modernization projects often begin as promises of elegant distributed architectures and end up as maintenance nightmares. The answer to this failure lies in a principle formulated decades before the cloud, microservices, or Generative AI: Gall's Law. "A complex system that works invariably evolved from a simple system that worked. A complex system designed from scratch never works and cannot be fixed. You need to start over, from a sim…
Employees bypass the tools that complicate their work. This applies to both fee notes and cybersecurity. However, companies are still unaware of these issues.
The Strategy Worked. The System Didn’t.
This is the fourth in a series on the Golden Thread and your systems. If you haven’t read Where the Golden Thread Breaks Most Often or Strategy Is a System, Not a Statement or Customers Don’t Experience Your Intentions. They Experience Your Systems. it’s worth starting there. Every year, organizations invest millions of dollars developing […]
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