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Who does 9-1-1 call? Public safety, fire departments partner with telehealth agency

Summary by KGUN 9
Tucson Fire Department is partnering with telehealth provider MD Ally to manage rising emergency call volumes, which have increased by over 40% in the past two decades. The collaboration aims to redirect non-emergency medical calls to telehealth professionals, allowing emergency responders to prioritize urgent cases. Deputy Chief of Operations Barrett Baker noted that last year alone, Tucson Fire received over 100,000 calls, many of which did no…
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