Which government agency received most complaints in January-March?
5 Articles
5 Articles
LTO most complained-about govt agency – ARTA
THE Land Transportation Office (LTO) emerged as the agency with the most public complaints based on March 2026 data, the Anti-Red Tape Authority (ARTA) said Tuesday.Most complaints against the agency were logged in Metro Manila.“But most of these cases that were filed against us, almost more than 90 percent, are resolved, meaning closed. Because in ARTA, whenever we receive a complaint, we immediately refer it to the Committee on Anti-Red Tape, …
Which government agency received most complaints in January-March?
MANILA, Philippines — The Land Transportation Office (LTO) and the Social Security System (SSS) received the highest number of complaints in the first quarter of the year, the Anti-Red Tape Authority (ARTA) said. The LTO topped the list of national government agencies, while the SSS did the same among government-owned and controlled corporations. An ARTA report released on Tuesday, May 5 showed that the LTO received 152 complaints from January t…
LTO, SSS 'most complained' agencies in early 2026—ARTA
The Land Transportation Office (LTO) and Social Security System (SSS) were listed as the "most complained" agencies as of March this year, the Anti-Red Tape Authority (ARTA) said.Based on its latest data, ARTA has received 152 total complaints. Of this number, 132 cases have been closed while 20 remain active.SSS, on the other hand, has 156 total complaints. One hundred twelve of these have been closed, and 44 cases remain active.According to AR…
LTO Tops List Of Most Complained Government Agencies
Public Frustrations Rise As LTO Becomes Most Complained About Agency Nationwide LTO – The LTO is now under scrutiny after being named the most complained-about government agency in the country. The Land Transportation Office (LTO) has emerged as the “most complained agency” in the country, according to Anti-Red Tape Authority (ARTA) Secretary Ernesto Lopez. The ... Read more The post LTO Tops List Of Most Complained Government Agencies appeared …
Faced with being the most complained-about agency, the Land Transportation Office (LTO) has promised to improve its services. In a statement, LTO Chief Markus Lacanilao said that under their 7-point priority agenda, they are taking concrete steps to improve their frontline services. Lacanilao also admitted that they are aware of the Anti-Red Tape Authority (ARTA) report and are taking it seriously. He said that the volume of transactions is high…
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