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WhatsApp phone number verification under study to curb scams

The proposal follows 61 arrests in scam cases as officials say scammers have shifted tactics after spoofing-call blocks.

  • Communications Minister Datuk Seri Fahmi Fadzil is urging WhatsApp to implement identity verification for all accounts, as the platform currently lacks any account verification requirement.
  • Police arrested 61 suspects linked to three scam syndicates recently; while MCMC successfully blocked spoofing calls, scammers have switched tactics to exploit messaging applications.
  • Fahmi warned the public that neither the Communications Ministry nor MCMC issues orders to shut down telephone lines; victims should contact the National Scam Response Centre at 997.
  • The government is studying the feasibility of requiring identity verification to curb fraud, a concern recently raised by many countries at International Telecommunication Union meetings.
  • On Sunday, Fahmi announced the Senior Citizens' Safety System Pilot Project at Razak Mansion, targeting installation of monitoring technology in about 25 to 50 residential units.
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Malay Mail broke the news in Petaling Jaya, Malaysia on Sunday, November 15, 2026.
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