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What does ‘Agentic AI’ actually mean for CX teams in 2026?

I’d like to tell you a story about a social media marketing manager called Max. Prior to the advent of generative AI, a typical day for […] The post What does ‘Agentic AI’ actually mean for CX teams in 2026? first appeared on Adrian Swinscoe.
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Adrian Swinscoe | Customer and Employee Engagement | Improving Customer or Client Experience | Marke broke the news on Tuesday, October 13, 2026.
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