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Western University business school reviewing use of AI tutor by professors
Students say the chatbot replaced a textbook and requires separate accounts, while the school reviews concerns over cost, reliability and data privacy.
Ivey Business School at Western University is reviewing the use of an artificial intelligence tutor in one course after students raised concerns about the cost and reliability of the chatbot.
Professors Kirsten Cornelson and Tony Frost piloted the AI tool, Ask GMM, in their class this year, stating the fee covers the cost of building and using the AI.
Forth-Year student Daniel Wang noted that while students previously accessed materials through Western University's learning system, they now face a $72 paywall after paying a $750 course materials fee.
Wang raised privacy concerns as students must create external accounts on a separate website to access class materials, with their interactions collected and stored by the tool.
Martha Maznevski, Ivey Business School's associate dean for programs, stated the school is aware of the concerns surrounding course materials and is reviewing the matter.