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'We Expect to Return to Growth' — Xbox CEO Remains Optimistic Despite Continued Revenue Loss Driven by Low Hardware and Content Sales

Microsoft said Xbox content and services revenue fell 10% and operating expenses rose 8% as the division invested in R&D and impairment charges.

  • Xbox reported a $1.7 billion revenue decline in FY26, driven by a 29% drop in hardware sales as console volumes fell sharply. The Form SEC filing confirms the company experienced notable revenue loss at fiscal year-end.
  • Microsoft CFO Amy Hood reported that Xbox content and services revenue decreased 10% against a prior year that benefited from strong first-party performance. This decline reflects reduced software momentum compared to the previous period.
  • Operating expenses increased 8% and 7% in constant currency, driven by investments and "impairment charges," Hood noted. Operating income fell 14% and 15% in constant currency, with margins declining to 21%.
  • Xbox CEO Asha Sharma acknowledged the results, noting that over 200 million new players in FY26 failed to drive business growth. She expects the company to return to growth by FY27.
  • Microsoft CEO Satya Nadella said the company is making necessary decisions across its content portfolio, platform, and operations to "reset" the business for long-term growth. Nadella believes Xbox can return to growth in Fiscal 2027.
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Xbox's financial results are not very encouraging for the rest.

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playday.one broke the news on Wednesday, July 29, 2026.
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