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Water firms ordered by Ofwat to pay back customers more than £157m

  • Water companies in England and Wales must repay customers over £157.6 million due to missed targets on supply interruptions, leaks, and pollution, as stated by Ofwat.
  • Thames Water has the largest repayment of £56.8 million, despite improved overall performance.
  • Ofwat reports no company achieved the top performance rating, with several labeled as “lagging,” highlighting issues in service quality.
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  • 33% of the sources lean Left, 33% of the sources are Center, 33% of the sources lean Right
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