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Major Rule Change for Wagamama Diners for First Time in 34 Years

The chain said the change follows a trial and guest feedback, with bookings available through its website, OpenTable and the Soul Club app.

  • On Wednesday, Wagamama announced same-day bookings for parties of any size across all restaurants, ending the brand's famous walk-in-only approach established in 1992.
  • Chief Marketing Officer Claire Farrant said the change follows a trial period and feedback, aligning with Wagamama's philosophy of good change to better serve guests.
  • Guests can book via the Wagamama website, OpenTable, the Soul Club app, or phone; those booking by Thursday receive a complimentary glass of prosecco for visits through January 5.
  • The festive set menu features the return of the cranberry katsu, with two courses priced at £23 or three courses at £28, available to book now.
  • Ending 34 years of the brand's famous walk-in-only approach, Wagamama seeks to accommodate modern dining habits while preserving the communal bench experience that defines the brand.
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15 Articles

Oxford MailOxford Mail
+5 Reposted by 5 other sources
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Wagamama introduces major change to customers for first time in 34-year history

Wagamama has introduced same-day bookings for its restaurants, meaning guests have another option alongside walk-ins

·Oxford, United Kingdom
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My LondonMy London
+2 Reposted by 2 other sources
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Major rule change for wagamama diners for first time in 34 years

It is a huge change in philosophy for the chain

·London, United Kingdom
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The LADbible broke the news in Manchester, United Kingdom on Tuesday, October 13, 2026.
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