Even Uber CEO Dara Khosrowshahi Can't Crack 4.9 Rider Rating — Here's What He's Doing To Fix It
Khosrowshahi said he is trying to reach 4.9 by changing small ride habits as Uber uses ratings for safety and accountability.
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Even Uber CEO Dara Khosrowshahi Can't Crack 4.9 Rider Rating — Here's What He's Doing To Fix It
Uber Technologies Inc. (NYSE:UBER) CEO Dara Khosrowshahi disclosed on Friday that his own passenger score on the Uber app sits at 4.83, below the company's cited rider average of 4.89, and said he's trying to push it higher. Khosrowshahi's Personal Target In the interview on Molly O’Shea’s Sourcery, Khosrowshahi reported his rating as 4.83 and framed 4.9 as his personal target. He also pointed to a prior 2025 appearance where he put his score at…
Uber's CEO is grinding for a 4.9 rating like the rest of us
Uber CEO Dara Khosrowshahi said he's trying to raise his rating from 4.83.John Nacion/Getty ImagesUber gives riders and drivers ratings to incentivize good behavior on the platform.The CEO of Uber shows that getting five out of five stars can be tough.Not to worry, though; Uber says the average rider has a rating of 4.89.If you've ever chased that elusive five-star rating on the Uber app, you're not alone. The company's CEO doesn't have a perfec…
Uber assigns ratings to both passengers and drivers to encourage good manners on its platform. The difficulty of achieving a perfect five-star rating is evident from the experience of Uber's CEO himself. However, there's no need to worry. According to the company, the average passenger rating is 4.89.
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