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Published

Travel Troubleshooter: Hertz mistakenly adds car renter to their Do Not Rent list

Summary by Sun-Sentinel
DEAR TRAVEL TROUBLESHOOTER: I rented a car from Hertz in Cabo San Lucas. After this, Hertz placed me on their Do Not Rent list and claimed that I tried to rent a car with a fraudulent ID. I do not understand this, since my ID is entirely valid and definitely not fraudulent. Christopher Elliott, the Travel Troubleshooter I asked for more information, but these were the only details that Hertz would provide me with. I asked the company to send me …
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