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Transport: HVV Plans Voice Assistants for Tickets and Connections

Summary by stern.de
One goal left to the rest of Mia: The HVV language assistant should buy tickets and accompany journeys in real time. What passengers can expect in case of disruptions. In the future, passengers of the Hamburg Transport Association (HVV) should be able to buy their tickets via a digital voice assistant, find connections and have their journeys accompanied in real time. The system "Mobile Intelligent Assistance", in short "Mia", should also offer …

4 Articles

WeltWelt
Lean Right

Hamburg: An App that Organizes Everything – AI Revolution in Urban Transport

The Hamburger Verkehrsverbund wants to simplify its tariff system and prepares for the use of AI Mia. Digital assistance should accompany passengers to their destination without an app change – a model for many regions?

·Berlin, Germany
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Zeit OnlineZeit Online
Reposted by
stern.destern.de
Lean Left

Transport: HVV Plans Voice Assistants for Tickets and Connections

·Germany
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Hamburger AbendblattHamburger Abendblatt

HVV: Language Assistant "Mia" to Facilitate Bus and Train Travel in Hamburg in the Future

Simply talk to your mobile phone and a new voice system calls the best connection. What HVV boss Korbutt also plans.

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Bias Distribution

  • 34% of the sources lean Left, 33% of the sources are Center, 33% of the sources lean Right
34% Left

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stern.de broke the news in Hamburg, Germany on Saturday, November 7, 2026.
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