To Avoid Care Disruptions, Know when the Clock Runs Out on Your Prior Authorization

To Avoid Care Disruptions, Know When the Clock Runs Out on Your Prior Authorization

A woman with multiple sclerosis wanted to be able to walk up the stairs at home without losing her balance. Her doctor prescribed medicine that helped, but then approval from her insurance plan for the drug expired. “Why do I need a prior authorization for something that I am already prior-authorized to take? If my doctor says that they want me on a medication, why does my insurance have another say in that?” — Jaclyn Mayo, Lunenburg, Massachuse…