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Things I Have Learned

Summary by Senior Perspective
By Bill D. Ward Today’s Wisdom: “I’m not a crabby old woman. Look closer. See me.”  ~ Phyllis McCormack Most of our readers know that I was in the field of long-term care for many years. One of the observations I had of those years was how people who were our customers changed. When we first met them on the day of admission, they were strangers in broken bodies that needed care. We were pretty good at doing care so we saw them first as profes…
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