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"The refrigerator is dead": Samsung's AI fridges shut down after update, causes outrage
Samsung apologized and halted the rollout after internal test software reached customers, leaving owners to move food into ice boxes while repairs were arranged.
- On Tuesday, Samsung halted a SmartThings software update after Bespoke Door units across South Korea shut down immediately following installation, disrupting food storage for Owners days before the Chuseok holiday.
- ZDNet Korea reports a system error accidentally pushed internal test software to customers; Samsung acknowledged the deployment error and stopped distribution immediately.
- Displays became stuck on "updating" and Others found units completely unresponsive; Dozens of Users shared complaints on Samsung Members describing urgent need to preserve Chuseok food.
- Samsung Electronics Service apologized and advised Owners to book engineer visits, suggesting the use of ice boxes for food storage while pledging to keep staff on duty.
- SBS News reports technicians will work through the Chuseok break for urgent cooling failures, though Some Owners report the booking system is struggling under the current load.
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66 Articles
66 Articles
A faulty software update has rendered several Samsung smart refrigerators inoperable in South Korea. In some devices, not only the smart functions but also the cooling itself stopped working, forcing several owners to throw away their food.
·Budapest, Hungary
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Failure affects Bespoke AI models in South Korea and Samsung attributes it to error during internal software testing
·Madrid, Spain
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Total News Sources66
Leaning Left5Leaning Right6Center8Last UpdatedBias Distribution42% Center
Bias Distribution
- 42% of the sources are Center
42% Center
L 26%
C 42%
R 32%
Factuality
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