"The refrigerator is dead": Samsung's AI fridges shut down after update, causes outrage
15 Articles
15 Articles
After an update, many of Samsung's AI refrigerators fail in South Korea – just a few days before one of the most important holidays in the country where large family dinners are held.
"The refrigerator is dead": Samsung's AI fridges shut down after update, causes outrage
Samsung has stopped a SmartThings update after Bespoke AI 4-Door fridges shut down when it was installed. As per reports, internal test software reached customers by mistake. Samsung has apologized and will send engineers over the Chuseok break.
Samsung Electronics has deployed an emergency recovery team following a software update error on its Bespoke AI 4-door refrigerator just before the Chuseok holiday that paralyzed the refrigeration function. The company has halted the distribution of the update after identifying the issue and is currently reviewing compensation plans for affected customers, along with providing free on-site repairs.
(Seoul = Yonhap News) Reporter Kang Tae-woo = Ahead of the Chuseok holiday, some Samsung Electronics refrigerator models have stopped working following a software (SW) update, ...
Samsung Electronics halted update distribution immediately after recognizing the error and deployed an emergency response team to restore service by tomorrow... Free repairs available. Ahead of the Chuseok holiday, a series of consumer complaints have erupted regarding Samsung Electronics' latest refrigerators suddenly shutting off and becoming inoperable.
Update breaks some Samsung smart fridges, resulting in spoiled food
When a fridge breaks, typically it's because one of the many hardware components fails. On smart fridges, like the ones Samsung makes, this can happen due to a faulty software update. Some Samsung smart fridge owners in South Korea found this out the hard way when an update rolled out by the company completely shut […]
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