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The broadband contract mistake that could cost households up to £452 a year

Broadband Genie said households can save by checking contract end dates, as many introductory deals last about 24 months and roll-ons can raise annual bills by £452.

  • Households could be paying up to £452 more annually by letting broadband contracts expire without checking alternatives, Broadband Genie warns.
  • Introductory packages typically last around 24 months, yet research shows customers remain with the same provider for an average of three years and five months, causing costs to accumulate after the initial period ends.
  • Broadband Genie expert Tofts says customers who have not reviewed their package during the past two years are "almost certainly overpaying." Checking your contract's end date is the first step toward securing a cheaper bill.
  • Anyone whose broadband has remained unchanged for two years can compare total costs of available deals or ask their provider for a new contract; Under One Touch Switch, the new provider generally arranges the transfer.
  • Households receiving Universal Credit may qualify for cheaper social tariffs, while experts suggest aiming for around 50Mb for a two-person household and factoring in setup charges or potential future price increases.
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The broadband contract mistake that could cost households up to £452 a year

Letting an introductory deal roll on can quietly push up your bills, but checking your contract’s end date could reveal an opportunity to save

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NationalWorld broke the news in London, United Kingdom on Sunday, October 4, 2026.
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