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Sky Axes Major TV Service and Begins Issuing Huge Refunds of up to £290
Sky Live, a 2023 feature for Sky Glass and Stream, was discontinued due to low uptake from a £6 monthly fee, with refunds up to £290 issued to customers.
- Yesterday, Sky axed Sky Live and closed the service, stopping the feature for customers on Sky Glass devices.
- Pricing and subscription burdens drove low customer adoption as many households avoided Sky Live, a high-tech add-on for Sky Glass costing an extra £6 a month that appears to have killed the project.
- The gadget offered motion-controlled games, video calls and interactive fitness classes plus a small live feed so multiple households could watch together.
- Refunds will be automatically credited to customers' accounts, with returns required via prepaid envelope and refunds up to £290 or £72 for a year of the £6 add-on.
- A Sky spokesperson said the move lets the company focus on core priorities, noting Sky Live was a learning project that will shape future offerings after expanding Sky Glass and launching the UK's fastest broadband speeds this year.
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Leaning Left3Leaning Right1Center25Last UpdatedBias Distribution86% Center
Bias Distribution
- 86% of the sources are Center
86% Center
C 86%
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