4 Articles
4 Articles
A recent study warns against relying entirely on generative AI (LLM) for this year's holiday shopping. A review of four major AI engines revealed serious problems with their ability to provide accurate product information. The problems ranged from displaying completely incorrect prices to failing to recognize current, up-to-date models.
Shopping with AI? Benchmark Tests Find Gemini Is Most Likely to Mislead Buyers
If you’re trusting Google’s Gemini to track down online deals or verify product specs, you might want to pause before hitting that buy button. A new benchmark test from the data team at Product.ai revealed that both free and paid tiers of Google Gemini are currently the most likely among leading AI chatbots to make up product claims and deliver costly mistakes to shoppers. The team put popular chatbots through 220 straightforward e-commerce ques…
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