SF Opens New ‘State-of-the-Art’ 911 Call Center, System Promptly Melts Down the Next Day

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SF Opens New ‘State-of-the-Art’ 911 Call Center, System Promptly Melts Down the Next Day

San Francisco opened a brand new high-tech 911 call center on Wednesday. But early Thursday morning, the city’s 911 system crashed, and dispatchers were handling calls with pen and paper.On Wednesday, the Examiner trumpeted the news that San Francisco was reopening its Western Addition 911 dispatch center after $9 million worth of upgrades. “The opening of this new and improved Dispatch Center is a critical step forward in our work to protect th…