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Seven in 10 COOs grow into role, new research finds
The benchmark surveyed nearly 300 operations leaders and found 74% handle issues with no clear owner, while 72% want more time for strategic planning.
- Researchers from Vestd and Operations Nation surveyed almost 300 leaders for 'The Modern COO Benchmark', revealing most Chief Operating Officers grew into their roles rather than planning them.
- Growing their roles well beyond the original brief, 64% of Chief Operating Officers gradually became the person who solved cross-functional problems, often saying "yes" until the job was theirs.
- Most of the time, COOs spend their week firefighting, as 74% report that tasks without clear owners land on their desks, while 67% list this as a primary weekly activity.
- While three quarters of COOs report directly to the CEO, only 36% describe it as a true partnership, and 72% want more time for strategic planning.
- Despite three in four COOs prioritizing new technology, 72% have no part of their operations running mostly on it, indicating a gap between investment and practical implementation.
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Total News Sources41
Leaning Left2Leaning Right0Center34Last UpdatedBias Distribution94% Center
Bias Distribution
- 94% of the sources are Center
94% Center
C 94%
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