US EditionServiceNow's New Agentic AI Platform Transforms Enterprise Operations, ISG Report Reveals Game-Changing Impact
- On March 24, 2025, at Knowledge 2025 in Las Vegas, ServiceNow and UKG announced a collaboration to integrate advanced agentic AI platforms.
- The collaboration arose due to rising expectations for employee productivity amid complex regulations that manual processes and stretched teams struggle to manage.
- The integration connects UKG’s People Fabric AI with ServiceNow’s AI Agent Fabric to streamline HR, payroll, and workforce management tasks across sectors like retail and healthcare.
- Preliminary data from The Josh Bersin Company shows AI-powered solutions can improve productivity by 15% to 50%, with agentic AI handling complex tasks yielding over 300% gains.
- This partnership indicates a shift toward AI-driven workflows that enhance operational efficiency, employee engagement, and business agility in multiple industries.
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What Happened Today May 7, 2025
1/ Apiiro has announced an integration that brings its AI-Native Deep Code Analysis (DCA) and Code-to-Runtime Matching technologies to the ServiceNow Configuration Management Database (CMDB). The integration software asset accuracy to support agentic AI and help ServiceNow users make informed business decisions. [Read More] 2/ Grafana Labs today announced several major updates that reinforce its commitment to open source. These include the launc…
ServiceNow and UKG Collaborate to Supercharge Employee Productivity and Efficiency With Agentic AI
UKG’s AI solutions integrate with ServiceNow’s AI Agent Fabric to modernize digital employee experiences by streamlining operational and administrative tasks with a people-centric approach ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow , the AI platform for business transformation, and UKG, a leader in AI-first HR, payroll, and workforce management SaaS solutions, announced a new collaboration to supercharge employee …
#ServiceNow and UKG Join Forces to Boost Employee Productivity with Agentic AI at Knowledge 2025
LAS VEGAS March 24, 2025 In a groundbreaking collaboration unveiled today at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW) and UKG have set the stage to revolutionize employee productivity and efficiency through advanced agentic AI technologies. ServiceNow, a leader in AI-driven business transformation, has revealed its latest innovation, the AI Agent Fabric, designed to enhance digital workflows across o…
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