ServiceNow CEO: AI Could Push Grad Jobless Rate Above 30%

'So much of the work is going to be done by agents': ServiceNow CEO says graduate unemployment could reach 30% because of AI agents

90% of human customer service agent use cases can be replaced by AI, ServiceNow CEO Bill McDermott explains.

ServiceNow CEO: AI could push grad jobless rate above 30%

: McDermott argues digital workers will handle much of the grunt work once used to train junior staff

ServiceNow boss warns AI could push grad unemployment past 30%

McDermott argues digital workers will handle much of the grunt work once used to train junior staff Unemployment rates among recent graduates could climb above 30 percent because so many early career routine tasks will be performed by AI agents, ServiceNow CEO Bill McDermott has said. . . .

ServiceNow CEO Predicts 30% College Grad Unemployment Due to AI

ServiceNow’s CEO is warning that college graduates could struggle to find work due to artificial intelligence. Unemployment for new college graduates “could easily go into the mid-30s in the next couple of years,” Bill McDermott, whose company offers an AI platform for employers, said in an interview Friday (March 13) with CNBC. “So much of the work is going to be done by agents,” So it’s going to be challenging for young people to dif…