ServiceNow Adds Tools for Building and Governing Enterprise AI Agents (NOW:NYSE)

ServiceNow adds tools for building and governing enterprise AI agents (NOW:NYSE)

ServiceNow (NOW) unveils no-code AI agent tools, faster development with ToolSmith, and AI Passport governance to control permissions and spend—read now.

ServiceNow advances its operational harness for enterprise AI with AI Passport and expanded governance capabilities

ServiceNow gives AI agents a passport, and limits on what they can do

ServiceNow has announced a new AI Passport solution and significant advances in AI governance to help ensure AI agents are production-ready by combining runtime governance, platform integration, and comprehensive oversight, all inside ServiceNow’s operational AI harness. Specifically, AI Passport is a new authority layer that gives enterprises runtime control over what AI agents and Model Context Protocol (MCP) servers are authorized to do at ev…

ServiceNow adds AI agent controls and employee automation tools

ServiceNow Inc. today announced new controls for governing artificial intelligence agents alongside updates to its EmployeeWorks information portal (pictured) that let employees build specialized assistants and automate routine tasks without writing code. The announcements address two connected challenges for businesses expanding their use of autonomous AI: giving workers tools that can act across enterprise systems […]

ServiceNow makes it easier to build AI agents, gives them verifiable identities

ServiceNow is giving its AI Control Tower new features to make AI agents more governable — and a new name, Super Intelligence Control Tower (SICT), to please the US President. It is also updating EmployeeWorks to make building AI agents easier. AI Passport, a new component of SICT, gives every agent, whether from ServiceNow or a third party, a verifiable identity, and provides runtime control over its activities. As enterprises scale autonomous …