6 Articles
6 Articles
9 surprising truths about multichannel and omnichannel that most sellers don’t know
Think you’ve got your sales channels under control? Think again. While many businesses spread their presence across platforms, few understand the real difference between multichannel and omnichannel strategies. These two terms sound similar, but their impact on customer experience and revenue couldn’t be more different. Stick around to discover how one smart shift in strategy could unlock new levels of success for your brand. 1. Multichannel vs.…
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