SELCO Community Credit Union Selects eGain AI Knowledge Hub™ and eGain AI Agent™ to Transform Internal Knowledge Management - eGain (NASDAQ:EGAN)

SELCO Community Credit Union Selects eGain AI Knowledge Hub™ and eGain AI Agent™ to Transform Internal Knowledge Management - eGain (NASDAQ:EGAN)

SUNNYVALE, Calif., Jan. 13, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ:EGAN), the leading AI knowledge platform for customer service, today announced that SELCO Community Credit Union has selected the eGain AI Knowledge Hub and AI Agent software to modernize its enterprise knowledge management and empower employees across the organization. SELCO's mission is to support the financial well-being, service excellence, and community impact of…

AI & Finance™ | News for the Week Ending 1/16/26

Welcome! Let’s not waste  words with a clever introduction this week—let’s jump right into some AI & Finance data before going through a very long list of headlines.  Almost three-quarters of financial advisors said that artificial intelligence is already helping their practice in a recent survey by wealthtech Advisor360, yet many still report being  held back from using and investing more in AI by trust issues. Around half of the survey reporte…

AI tools will streamline work for 500 staff at Oregon credit union

Oregon’s SELCO credit union is moving 500 staff to a single AI-powered knowledge hub from eGain, aiming to cut confusion and speed onboarding.