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Seattle woman who returned Costco couch after 2.5 years goes viral, sparks ethics debate

  • A TikTok user, Jackie Nguyen, returned a couch to Costco without a receipt and received a full refund of $900.
  • Nguyen mentioned that Costco informed her that returned items could be donated, resold, given back to the manufacturer for a tax credit, or refurbished.
  • Many TikTok users had mixed opinions about Costco's return policy, with some criticizing abuse of the policy while others defended it.
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Fox Business broke the news in United States on Tuesday, January 30, 2024.
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