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Scammers are impersonating MyChart. Here’s how to spot them
MyChart said the scams use fake messages and websites to steal passwords, personal data and payment details, and some attempts install malware.
- MyChart, licensed by Epic Systems Corporation, reported an increase in phishing scams impersonating the platform, though the company confirmed its service remains secure and unaffected by platform breaches.
- Scammers are deploying two primary deceptive tactics: one creates fake sign-in pages to steal login credentials via falsified medical results, while a Fake Medicare kit scam promises a $149 prize to harvest credit card and personal data.
- Another threat involves instructions to verify human status using Windows key and "R," then pressing "Ctrl" and "V," followed by "Enter." These keystrokes execute malicious code, which no legitimate website requires to unlock accounts.
- To protect against these threats, MyChart advises checking the sender's Email and the complete website URL before clicking links. Patients should use official apps or bookmarked websites instead of clicking links in unexpected messages.
- Anyone who entered passwords should reset them immediately. If credit card information was shared, contact banks to report fraud, and disconnect devices from the internet if unauthorized programs were executed.
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