Salesforce Data: AI and Agents Propel Cyber Week to Record $336.6B in Global Spend

Salesforce Data: AI and Agents Propel Cyber Week to Record $336.6B in Global Spend

SAN FRANCISCO--(BUSINESS WIRE)--Dec 5, 2025-

AI Is Quietly Becoming The Holiday Shopper’s Secret Weapon

BUSINESS INSIDER – You may have artificial intelligence to thank for your Christmas gift this year. From tech to retail, companies are going all in on AI this year, and it looks like consumers are following suit. This holiday season, shoppers are embracing AI to help find and purchase gifts. New data from Salesforce, which creates AI agents through its Agentforce platform, found that AI agents drove 17% of the online orders at its retail partner…

Salesforce sees AI agents generating record sales during Cyber Week

Cyber Week 2025 generated $336.6 billion. AI agents influenced 20% of all orders through personalized recommendations and service.