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Ryanair Passenger Lands £4k Hot Cup of Tea Payout
Devon Buffoni suffered second-degree burns when hot tea spilled from a tray table, and lawyers said Ryanair later paid her £4,000.
- Ryanair paid £4,000 to Upminster resident Devon Buffoni to settle a claim after she suffered second-degree burns on a London Stansted-bound flight from Bordeaux.
- On September 30, 2023, Buffoni was flying from Bordeaux when a faulty tray table caused a cup of "boiling" tea to spill into her lap, an incident she described as a "horrible, horrible experience."
- Legal representatives from Hudgell Solicitors argued the flight lacked essential burn patches, while Buffoni noted the tea nearly spilled on her 11-month-old child seated beside her.
- Ryanair initially denied liability, prompting a lengthy dispute before settling; legal representative Paul Rimmer stated Buffoni "wanted an apology and an acceptance she had been let down."
- Buffoni continues to suffer long-term pain and scarring from the burns, advising other passengers to "stick it out" and not let Ryanair's "delay tactics" prevent them from seeking answers.
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The Echo UKReposted by 
Gazette-News
Gazette-NewsRyanair passenger paid £4k after spill on Essex flight caused 'second-degree burns'
A Ryanair passenger has been paid £4,000 after she was left with second-degree burns as a cup of hot tea spilled onto her lap during a flight
·Basildon, United Kingdom
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Coverage Details
Total News Sources20
Leaning Left3Leaning Right3Center8Last UpdatedBias Distribution57% Center
Bias Distribution
- 57% of the sources are Center
57% Center
L 22%
C 57%
R 21%
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