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Regulators step in as AI adoption exposes new financial risks – Moonstone Information Refinery
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Regulators step in as AI adoption exposes new financial risks – Moonstone Information Refinery
Picture a rainy Wednesday morning in Sandton, sometime in the near future. A claims handler opens her laptop, and things move much faster than they used to. For every new email, the company’s artificial intelligence system has already drafted a suggested reply. The inbox is lighter too, because a public chatbot, which has been trained on policy wordings and is constantly improving, now handles most client and broker queries. Need a meeting? An A…
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