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Qantas to Slash Hundreds of Jobs, Send Roles Overseas
The airline said the move will modernise back-end systems and reduce duplication as the first phase starts in finance, procurement, people and marketing.
On Tuesday, Qantas CEO Vanessa Hudson announced plans to cut approximately 850 jobs and outsource corporate operations to Accenture, with most services delivered in India.
Hudson stated the changes are designed to "modernise the technology behind our business and becoming more efficient," aiming to simplify legacy IT systems and adapt to artificial intelligence.
The outsourcing initiative impacts finance, procurement, people, and marketing branches, with the first phase of cuts scheduled to take effect by the middle of next year.
Qantas will begin a consultation process with employees and the Australian Services Union over coming months, as Hudson pledged to look for redeployment and retraining opportunities for affected staff.
These personnel reductions follow Qantas Group's recent capacity cuts, as the airline navigates high fuel costs that previously shaved $420 million off its 2025/26 annual profit.