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Post Office Reveals What Is Happening to Horizon System After Years of Scandal
OneView Commerce, Accenture and Escher will help modernise branch technology as the Post Office says no immediate changes are planned for customers or postmasters.
- On Monday, August 24, The Post Office announced it signed contracts to replace the Horizon data system, modernizing technology across Post Offices to better serve customers and postmasters.
- The decision follows the Post Office Horizon scandal, which saw more than 900 sub-postmasters wrongfully convicted of theft and false accounting between 1999 and 2015 based on faulty data from the system.
- In 2017, a group of 555 sub-postmasters took legal action against The Post Office, resulting in 102 overturned convictions and £58 million in total compensation awarded to affected parties.
- Accenture will assume daily operations from Fujitsu while OneView and Escher deliver the new EPOS system. Post Office CEO Neil Brocklehurst called this 'one of the most significant changes' in the organization's transformation.
- The Post Office says 'work is underway' to establish detailed plans and a timeline for introducing the new technology. No immediate changes to daily operations are expected for customers, postmasters, or partners.
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Basingstoke Gazette+12 Reposted by 12 other sources
Post Office reveals what is happening to Horizon system after years of scandal
Post Office confirms a major Horizon replacement deal after the scandal saw more than 900 sub-postmasters wrongly convicted between 1999 and 2015.
·Basingstoke, United Kingdom
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Post Office Signs Technology Contracts to Replace Horizon
The Post Office has signed contracts with OneView Commerce and Escher as it steps up its programme to replace the Horizon IT system and modernise technology across its UK branch network.OneView Commerce, previously named as the Post Office’s preferred supplier, will deliver a new electronic point of sale (EPOS) system for branches.The company will work with the Post Office and Accenture, which is developing the back-end of the replacement system…
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