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Pembrokeshire council to spend £4.95m on AI to answer calls and chase debts

Summary by westerntelegraph.co.uk
Pembrokeshire County Council is spending almost £5m on an AI system to answer residents' calls and chase council tax debts.

4 Articles

westerntelegraph.co.ukwesterntelegraph.co.uk
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Pembrokeshire council to spend £4.95m on AI to answer calls and chase debts

Pembrokeshire County Council is spending almost £5m on an AI system to answer residents' calls and chase council tax debts.

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cfotech.co.ukcfotech.co.uk

Pembrokeshire council launches GBP £4.95m AI rollout

The programme is expected to save up to GBP £6.7 million as the council deploys AI across resident services and back-office work over three years.

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uktechnews.co.ukuktechnews.co.uk

Pembrokeshire County Council appoints ICS.AI to deliver Welsh local government’s most comprehensive AI adoption programme

Pembrokeshire County Council has appointed ICS.AI to deliver a multi-year AI Transformation Programme that will...

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tenby-today.co.uktenby-today.co.uk

Pembrokeshire Council invests in AI future

Pembrokeshire County Council has appointed ICS.AI to deliver a multi-year AI Transformation Programme

·Tenby, United Kingdom
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tenby-today.co.uk broke the news in Tenby, United Kingdom on Tuesday, November 10, 2026.
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