Orange Says Network Incident Disrupts Mobile Services Across France
Downdetector logged about 12,000 outage reports as Orange said technical teams were working to restore service.
- On Wednesday, telecoms operator Orange France experienced a major network outage affecting customers nationwide, preventing calls, texts, and mobile data access from around 11:20 CEST.
- Orange previously suffered network failures earlier this year, including a seven-and-a-half-hour outage on January 30 and another on June 29, with past incidents historically disrupting emergency service access.
- Disruptions spanned Paris, Lyon, Toulouse, Marseille, Lille, Bordeaux, and Strasbourg, affecting low-cost brand Sosh and certain 5G home internet boxes that depend on Orange's network infrastructure.
- Outage tracking platform Downdetector recorded tens of thousands of reports at noon, though most fibre lines remained active, allowing customers to continue calling and messaging over Wi-Fi.
- Technical teams are working to restore service as Sortiraparis advised affected users to dial 112, the European emergency number, which can connect through alternative networks.
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On Wednesday, the telecom operator Orange suffered a breakdown on its national mobile network, in connection with "an incident", the group said, without giving further details at this stage.
"This incident greatly disrupts calls, SMS and mobile usage for some of the customers," explained the company, which accounted for some 21.6 million mobile customers in France at the end of June.
Orange outage cuts mobile calls and data for customers across France
Orange, the largest telecoms operator in France, lost much of its mobile network on Wednesday. From about 11:20 CEST, customers nationwide could not make calls, send texts or use mobile data, and by early afternoon the company had not named a cause. An Orange spokesperson told Reuters that the fault was causing major problems for customers […] This story continues at The Next Web
The largest French telecommunications company, Orange, reported large-scale disruption of the mobile network throughout the country. The French telecommunications company Orange reported a disruption of the mobile network, transmitting RIA News. "You can now experience a disruption in the operation of the Orange mobile network," says the company. According to BFMTV, the malfunction affected the whole of France and severely disrupted the ability …
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