OpenAI Flags AI Adoption Gap in Europe Despite 8-Fold Surge in Agent Use Among Small Businesses

'The EU’s next chapter in AI is agentic': New OpenAI report claims agent use is on the rise across Europe — but it still has some way to catch up to other markets

OpenAI has seen agentic AI usage surge among SMBs following the launch of ChatGPT WorkEU only accounts for 10% of 'frontier firms' – North America is home to 65%More works needs to be done on accessibility, affordability and skillsOpenAI's latest research has revealed just how widespread agentic AI usage is growing across Europe, with AI agents now accounting for more than half (55%) of the output tokens among the company's enterprise and busine…

OpenAI flags AI adoption gap in Europe despite 8-fold surge in agent use among small businesses

Report urges European firms to move beyond experimentation as SMB agent use rises more than eightfold since May

OpenAI reports eightfold rise in EU small-business agent users

OpenAI says EU small-business weekly users of Codex and ChatGPT Work rose 8.1 times since May, while usage intensity still varies widely across countries.