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OpenAI-Backed Swedish BNPL Company Klarna's AI Bot Cuts Repeat Queries By 25%, Boosting Profits By $40M In Its Debut Month

Summary by Ground News
OpenAI-backed Klarna, a Swedish buy-now-pay-later (BNPL) company, reported resounding success since its global launch a month ago. Klarna's AI assistant has had over 2.3 million conversations, accounting for two-thirds of the company's customer service chats in its first month.
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