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North Bend startup helps small businesses retain leads
The startup captures missed calls, turns them into AI text chats and monthly reports, and helps small trades businesses track lost revenue.
- North Bend startup Leadin Solutions, launched in May, captures unanswered business calls by switching them to an AI-powered text conversation, creating a "job card" for the owner.
- Founder Fernando Gouvea, an engineer for 28 years and former Microsoft employee from Brazil, settled in North Bend and built the platform to provide enterprise-level solutions to small businesses.
- Because small businesses are often limited on resources, Leadin provides monthly reports detailing missed calls and potential revenue, which Gouvea believes helps owners better manage their operations.
- To reach trade professionals directly, the startup joined the Plumbing-Heating-Cooling Contractors in the Snoqualmie Valley, with expansion plans beyond Washington already underway.
- As the product becomes increasingly automated, Gouvea is shifting from engineering toward marketing and sales while developing a restaurant service to answer common customer questions.
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