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NHS Doctor Thrown Off Flight over Baggage Row
Dr Vana Katsomitrou was denied boarding after staff claimed her hand luggage exceeded the allowance despite her bag fitting the sizer; EasyJet said a crew member felt threatened.
- On December 24th, Dr Vana Katsomitrou was denied boarding at London Luton Airport for her £160 flight to Alicante despite offering to pay the £60 fee for her hand luggage.
- EasyJet staff asked her to place the bag in a sizer and Vana says the bag 'comfortably' fit inside; she tapped a staff member's arm, who warned her not to touch and accused her of harassment.
- EasyJet said its ground handlers `felt threatened` and described Vana as disruptive, offering a £13 refund while citing its baggage-check policy.
- Vana appealed with photo evidence but was refused, and she vowed never to fly EasyJet again unless it is a matter of `life and death`, losing Airbnb and Uber bookings.
- Following her complaint, EasyJet said it investigated but would not disclose the outcome `for security reasons` and took her feedback seriously; the dispute drew media coverage with images showing the bag fit.
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16 Articles
16 Articles
Plymouth Herald+3 Reposted by 3 other sources
NHS doctor thrown off flight over baggage row
The doctor claims the crew member was being 'aggressive' but Easyjet said the passenger was being 'disruptive'
·Plymouth, United Kingdom
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TeessideLive+2 Reposted by 2 other sources
NHS doctor barred from EasyJet flight in baggage row
The doctor claims the crew member was being 'aggressive' but Easyjet said the passenger was being 'disruptive'
·Middlesbrough, United Kingdom
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Total News Sources16
Leaning Left1Leaning Right1Center12Last UpdatedBias Distribution86% Center
Bias Distribution
- 86% of the sources are Center
86% Center
C 86%
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