Target CEO says fresh eyes, respecting core values will help regain customer trust

Target's new CEO says fresh eyes, respecting core values will help regain customer trust

Guiding the turnaround plan is Michael Fiddelke, who has worked for Target for more than 20 years and served as chief operating officer.

Target CEO hopes to earn back customer trust, plans to open new stores

Target's new CEO says the company will prove it can regain the public's trust after slumping sales and political backlash.

How can Target win back customers? 'Delight' them, executives say

The retailer used the word 17 times in an hourlong investor presentation as it tries to reverse a long sales slump.

Target is over being 'an everything store,' CEO says. It's doubling down on baby items and groceries—and investing $1 billion in its supply chain

The big-box retailer that sells you milk and underwear is in search of a bullseye. Target plans to refocus on the needs of “busy families,” new CEO Michael Fiddelke told investors yesterday as the retail chain tries to win back customers. The issue: Target has been struggling to turn itself around ever since a pandemic-era revenue boom subsided into stagnancy. Some customers told CNBC that they feel store inventory is lacking and that they aren’…

Ramstad: Target CEO defends his insider expertise amid investor restlessness

Some investors wanted an outsider to take charge of Target. New CEO Michael Fiddelke said he and other veterans deserved a chance to get the company growing again.

'It's a ‘Prove it’ story': Target's new CEO outlines a plan to win back customer trust

Fiddelke is trying to refresh Target's stores and merchandise and navigate the uncertain political and economic climate.