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Navient banned from student loans, ordered to pay $120 million in settlement

Summary by Straight Arrow News
In a settlement, Navient is permanently banned from servicing federal student loans and must pay $120 million in penalties and borrower relief. The Consumer Financial Protection Bureau (CFPB) accused Navient of steering struggling borrowers into costly forbearance options instead of income-driven repayment plans, mishandling payment processing, and harming the credit of disabled borrowers. Navient allegedly enrolled 1.5 million borrowers in mult…

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