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Natal Is a Pioneer in Brazil and Adopts Artificial Intelligence and Redesigns the Contract Between City Hall and Citizen

Summary by Globo
With Estela, a virtual assistant developed in partnership with Winstons Intelligence, the capital potiguar puts into the air a model of AI conversational in the public service that already draws attention from other prefectures and talks with the Brazilian Artificial Intelligence Plan (PBIA) 2024-2028.

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Natal Is a Pioneer in Brazil and Adopts Artificial Intelligence and Redesigns the Contract Between City Hall and Citizen

With Estela, a virtual assistant developed in partnership with Winstons Intelligence, the capital potiguar puts into the air a model of AI conversational in the public service that already draws attention from other prefectures and talks with the Brazilian Artificial Intelligence Plan (PBIA) 2024-2028.

·Brazil
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Globo broke the news in Brazil on Friday, April 24, 2026.
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