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NASA Can Fly Humans to the Moon. But It Still Can’t Make Outlook Sync

Mission Control remotely accessed Commander Reid Wiseman’s Surface Pro and confirmed Outlook was offline, as four astronauts began a 10-day Moon mission.

  • Commander Reid Wiseman reported technical issues with Microsoft Outlook on his Microsoft Surface Pro while aboard the Orion spacecraft on Thursday, prompting Mission Control in Houston to intervene remotely.
  • The Artemis mission marks NASA's first human voyage to the Moon in 50 years. Flight director Judd Frieling noted that software configuration challenges are common without direct network connectivity in space.
  • Frieling said, "Sometimes Outlook has issues getting configured, especially when you don't have a network that's directly connected." Ground teams also resolved issues with Optimus that Wiseman flagged while the ship was less than 90,000 miles from Earth.
  • Social media users turned the incident into a meme, with one commenter asking, "What do you mean, I have to log in to Outlook on my way to the moon?" reflecting the relatability of technical glitches during historic exploration.
  • The crew continues barreling toward the Moon at more than 6,000 miles per hour, with mission success providing critical data for future Artemis landings slated for 2027 and 2028.
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What happens if people are further away from Earth than ever before – and suddenly their e-mail program is on strike? This is exactly what the NASA mission Artemis-2 astronauts experienced. While traveling to the moon, the Microsoft Surface Pro by Commander Reid Wiseman Outlook did not work – two instances of the software refused to open mails. Only with the help of Mission Control in Houston could the problem be solved. "We could open Outlook. …

·Vienna, Austria
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"I see that we have two Microsoft Outlook accounts, and neither of them is working," the Commander of the Reid Wiseman mission was worried by radio.

·Paris, France
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PCWorld broke the news in on Thursday, April 2, 2026.
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