AI Is Being Used to Boost Medicaid Enrollment, but Not Without Concerns
The software made more than 800,000 outreach calls and helped Kern Family reach a 94.9% renewal rate in April, officials said.
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KFF Health News
AI Is Being Used to Boost Medicaid Enrollment, but Not Without Concerns
Vanessa Barahona received a call this past spring from Angelica at Kern Family Health Care in Bakersfield, California, telling her it was time to renew her coverage under Medi-Cal, the state’s version of Medicaid. Angelica helped Barahona, 41, schedule an appointment to complete her paperwork in person at Kern Family’s offices before she submitted it to Kern County officials for approval. When Barahona had a conflict with her office-cleaning job…
Indiana’s Medicaid enrollment decline could be harbinger of US future
Insurance enrollment resources offered during the Remote Area Medical clinic in Terre Haute on July 25, 2026. Advocates say Indiana's new and upcoming Medicaid program requirements could make it even harder for eligible Hoosiers to keep their coverage. (Photo by Casey Smith/Indiana Capital Chronicle) KEY POINTS Indiana is among the top states for Medicaid enrollment drops — falling by more than 343,000 people in one year — a decline…
Indiana Capital Chronicle
Public Health WatchMore than numbers: Inside Indiana's Medicaid enrollment decline
Insurance enrollment resources offered during the Remote Area Medical clinic in Terre Haute on July 25, 2026. Advocates say Indiana's new and upcoming Medicaid program requirements could make it even harder for eligible Hoosiers to keep their coverage. (Photo by Casey Smith/Indiana Capital Chronicle) KEY POINTS Indiana is among the top states for Medicaid enrollment drops — falling by more than 343,000 people in one year — a decline…
AI Is Being Used to Boost Medicaid Enrollment, but Not Without Concerns - Health Care Today
Vanessa Barahona received a call this past spring from Angelica at Kern Family Health Care in Bakersfield, California, telling her it was time to renew her coverage under Medi-Cal, the state’s version of Medicaid. Angelica helped Barahona, 41, schedule an appointment to complete her paperwork in person at Kern Family’s offices before she submitted it to Kern County officials for approval. When Barahona had a conflict with her office-cleaning job…
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