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Microsoft Outage Hits Teams and Outlook Across UK and Cumbria
Microsoft said unusually high infrastructure load likely caused the connection problems as Downdetector logged more than 130,000 outage reports.
On Thursday, a global Microsoft 365 outage disrupted Outlook, Teams, and Copilot, leaving users across several continents unable to access work inboxes and enterprise tools for more than 12 hours.
Australian Home Affairs Minister Tony Burke said Microsoft believes an "update that has gone awry" caused the incident, while Charles Lamanna, executive vice president for Copilot, Agents, and Platform, ruled out malicious activity.
Tracking site Downdetector logged more than 130,000 reports as outage reports reached 74 countries and territories in about an hour, affecting business and enterprise customers globally.
Disruptions hit banks, airlines, and governments worldwide, while Standard Chartered and ING Australia warned of scammers exploiting the outage as email-security systems remained offline.
Leaders in Europe meet in Dublin to discuss reducing reliance on foreign technology, a conversation amplified by the outage's exposure of dangerous dependence on a handful of global providers.