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Microsoft says services fully restored after global outage
Microsoft said the outage hit Outlook, Teams and Exchange Online, with Downdetector logging more than 1.3 lakh reports at the peak.
- Microsoft restored 365 services on Saturday morning after a global outage that began Thursday evening, affecting millions of users across 74 countries including email and Microsoft Teams.
- A technical issue from "a recent network change" during an earlier capacity upgrade caused the failure, though Microsoft emphasized the incident was "not related to cyber" attacks or artificial intelligence agents.
- In Britain, the National Health Service and police enacted "robust contingency plans" to maintain operations, while Downdetector recorded more than 130,000 reports of Outlook-related problems at the peak.
- Acknowledging the severity, Microsoft stated, "We are deeply sorry for the disruption this incident has caused our customers and partners," as engineers managed recovery gradually to process email backlogs.
- Microsoft will publish a post-mortem "shortly" covering repair items to prevent future outages, as the incident highlights global dependence on one provider's digital infrastructure and ecosystem resilience concerns.
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After hours of massive disruption, Microsoft services have been fully restored, the company announced on Saturday.
Problems with Microsoft had paralyzed central cloud services for hours - businesses and consumers worldwide were affected. According to Microsoft, all systems are now running again. There is no evidence of malicious activities.
·Hamburg, Germany
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Total News Sources39
Leaning Left4Leaning Right1Center26Last UpdatedBias Distribution84% Center
Bias Distribution
- 84% of the sources are Center
84% Center
13%
C 84%
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