Meta fined by UK regulator over repeated inaccuracies in WhatsApp Business data
Ofcom said Meta gave inaccurate WhatsApp Business data in a telecoms review, and the penalty was cut 25% after the company accepted liability.
- On Thursday, Britain's media regulator Ofcom fined Meta £450,000 for providing inaccurate information about its WhatsApp Business service during a telecoms market review, reducing an initial £600,000 penalty by 25% after the company accepted liability.
- Ofcom launched an investigation in January 2026 after discovering Meta submitted inaccurate data multiple times, with some discrepancies remaining unresolved for up to 11 months as the firm failed to meet five information requirements.
- The inquiry focused on messaging volumes and revenues for WhatsApp Business; Meta said it took its regulatory obligations "seriously" and had "cooperated fully" with the investigation.
- In a separate case in October, Meta and TikTok lost a legal challenge against Ofcom over information requests made under Britain's online safety regime, demonstrating broader regulatory pressure.
- These enforcement actions suggest authorities are intensifying oversight across multiple compliance frameworks, illustrating the verification hurdles Ofcom faces when auditing data from large-scale digital communication platforms.
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Pakistan Live NewsMeta hit with UK fine over repeated inaccuracies in WhatsApp Business data
Britain’s media regulator Ofcom reportedly said on Thursday it had fined Meta £450,000 for submitting misleading details regarding its WhatsApp Business service in response to inquiries...
Meta fined by UK regulator over repeated inaccuracies in WhatsApp Business data
Britain's media regulator Ofcom said on Thursday it had fined Meta £450,000 ($596,565) for providing inaccurate information about its WhatsApp Business service in response to requests it made as part of its telecoms market review.
Ofcom UK fine Meta £450,000 over WhatsApp information request failings
In January 2026 we reported that the UK telecoms regulator, Ofcom, had opened an investigation into Meta’s WhatsApp Business messaging service after provisionally finding that the information they supplied – as part of a review into the wholesale market for business bulk SMS messages – “may not have been complete and accurate“. Today Meta was fined £450k for this rule breach. Ofcom’s original review examined the wholesale prices of automated tex…
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