McDonald’s pauses AI ordering at drive thrus

McDonald's ends AI drive-thru trial after order mishaps

McDonald's is ending its AI drive-thru trial after customers reported errors in their orders - including bacon being added to ice cream.

McDonald’s has officially ended its AI drive-thru

News brief on McDonald’s terminating its AI drive-thru following a two-year partnership with IBM

McDonald’s pulls AI ordering from drive-thrus

The company had worked with IBM on a global partnership to develop and test AI-driven ordering technology at some of its restaurants.

McDonald's is ending its test run of AI-powered drive-thrus with IBM

NEW YORK (AP) — Ever get your McDonald’s order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant’s current automated order taker will soon be coming to a close. McDonald’s confirmed late Monday that it decided to end a global partnership with IBM, which has been testing this artificial intelligence technology […]

McDonald’s to end AI trial in US over ordering mishaps

The restaurant chain is to stop using voice recognition tech in the US after a string of incidents where it created unusual orders for customers.

McDonald's pulls AI ordering from drive-thrus

McDonald's is pulling the plug on artificial intelligence ordering technology it was testing at more than 100 restaurant drive-thru systems in the US.