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McDonald's employees leave work to celebrate birthdays

Summary by Revista Merca2.0
The woman caught how McDonald's employees left their posts to celebrate. 82 percent of consumers expect immediate attention, according to LivePerson. Customer experience is part of the complete package of what a brand offers. A consumer was upset after she went to a McDonald's establishment to eat, but she noticed that the employees of the place chose to leave their posts to celebrate the birthday of one of their colleagues, which aroused the …
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